Am I able to include my own company logo in the Project Report?
To include a logo in BMP file format in the Summary Report you should: - copy the logo file in Windows Explorer into the T*SOL ^® folder called Images - open T*SOL ^® 4.0 - go to the File/General Project Data menu - click on the Planner tab - click on the Company Logo button – this will take you to the Images folder - open the desired logo file - back on the Planner worksheet, click in the box under the Company Logo button to enter a tick next to "in Project Report" - exit the General Project Data dialogue with OK - the logo will now appear in all Summary Reports for the project.

What should I do if the Project Report diagram isn't complete or doesn't appear at all when I print the Project Report? (up to Version T*SOL ^® Professional 4.3 )
This problem can be solved by changing the printer driver. You should use the printer driver that comes with Windows. With Hewlett Packard printers you can usually solve this problem by installing a PostScript driver for your printer from the Windows Installation menu. In T*SOL ^® you can also de-activate the command "Print Results Diagram as Vector Graph" which is found in the Project Report dialogue, via the Options / Pre-Set Data menu, and activate "View Summary Report as PDF Document". The Windows Help option gives information on printer installation. Is it possible to use system files from previous versions of T*SOL ^® T*SOL ^® 4.0 has been completely reworked and updated. This means that the system and component structures are new and it is therefore not possible to use old system files with T*SOL ^® 4.02. You will have to enter all parameters for old projects again. However, it will help speed things up if you print the system data out (menu: File/Print System) and work from this.

Can collector parameters be entered manually?
With the English, Italian, Spanish and French versions of T*SOL ^®  Professional 4.0 it is possible to enter your own collector data. So if the data for the collector you want to use to design your system isn't included in T*SOL's extensive database, you can enter the parameters yourself quickly and easily from within the program.

Do older versions of T*SOL ^® have to be deleted before T*SOL ^® can be installed?
No, but you must make sure that the new version of T*SOL ^® is installed into its own separate folder.

How are load profiles created?
You define a load profile as follows: 1. The average daily hot water consumption is determined from the entry for average daily consumption or the entry for annual consumption in the hot water appliances dialogue. 2. If you now change the monthly weighting, eg January to 90%, the average day in January will have a consumption of < 160 l/day – correspondingly, the average day in the other months has a slightly higher consumption. The same is true for entries made for the weekly and daily consumption patterns. 3. If you now set the daily consumption in the load profile for Monday to one hour and all other hours to zero, then (after closing the dialogue) this value is automatically set to 100% and the total daily consumption is allocated to this hour (in January less than 160 litres, in the other month a little more). 4. If you click on 100% , the highest value in the row is set to 100% - the other values are then converted correspondingly. This conversion is carried out automatically on closing the dialogue. This is made clear if you carry out a simulation (over a whole year, with hourly intervals) and then look at the hot water consumption patterns in the various formats available in the graphics facility (Results/Graphics menu). You can change the scale of the X-Axis by double clicking on the axis and then change the settings in the dialogue that appears, eg for the width of the bars in a bar chart select monthly, daily and hourly in succession.

Which climate data comes with T*SOL ^® / PV*SOL ^®?
The program comes loaded with climate data for Germany, however from the start screen of the installation CD you are able to install Extra Climate Data for most European countries.

Is it possible to create user-defined solar systems in T*SOL ^® (Pro / Expert)?
In T*SOL ^® (Pro / Expert), after entering a few parameters for the system location and consumption, you can select from a number of suggested systems, including company systems. Systems with and without space heating are available. Further system schematics are included in the two additional program modules for swimming pool and large-scale systems.

At the current time it is not possible to create other systems in addition to the suggested systems included in T*SOL ^®. Is it also possible to import my own climate data?
If your climate data is available in hourly format (ie 8760 values each for temperature, global radiation, wind and relative humidity) you can read these into T*SOL ^® by saving the data as an ASCII file, separating the data with a TAB and using the ending *.dat. The first lines (the file header) should look like this: Example Explanation "Wien" 1st line: Name of location 48.1866,-16.3426,170,-1,-30 2nd line: latitude, longitude, altitude, time relative to Greenwich (eg -1 for Germany),-30 should be included at the end 3rd line: empty line Ta Gh FF RH 4th line: should be as shown; separated by a TAB The following lines of data come next: Example Explanation -5,0 0 1,8 75,5 -5,4 0 1,5 78,0 ... ... 5th to 8764th lines: external temperature – global radiation onto the horizontal/m² - wind speed - relative humidity; separated by a TAB.

Can Valentin programs also be used on Mac computers (Apple) or Linux systems?
Our software is developed to run on Windows. Additional software is required, such as VMWare or VirtualPC, in order to use our programs on a Mac or with Linux. Solving problems arising from the use of Vista A Microsoft program is available free of charge, so that the help texts in T*SOL ^® and PV*SOL ^® can be viewed (Download). At the current time it is not possible to run the MeteoSyn module with Windows Vista.

After starting the simulation, a message appears that the wPDF200A.dll file is not available. What can I do?
The wPDF200A.dll file is required in order to create the Project Report in PDF format. The file is a part of Microsoft Windows Systems. It appears that the file is either not available, not in the right place or you don’t have access rights. Please copy the wPDF200A.dll file via the following link: http://solar-software.de/downloads/support/wPDF200A.dlland paste it into C:WINDOWSsystem32 or C:WINNTsystem32, depending on the Windows System that you have.

How can I change the currency unit in the program into euro or another currency?
 The unit of currency in the program depends on the system settings in your PC. You can change the currency setting for your operating system in the system settings (depending on the operating system version, you can do this under Regional and Language Options or under Country Settings). Click on Start --> Settings --> Control Panel --> Country Settings --> Currency With Windows XP click on Start --> Settings --> Control Panel --> Regional and Language Options --> Customize

How can I add new collectors and change existing collector data in T*SOL ^®?
First you need to open the dialogue for the right collector type in the menu: Database > Components > Collectors. In the dialogue, click on “Select” and then select a collector to use as a basis to create a new collector. Enter all of the data required, as per the datasheet or test report, overwriting the existing data. Make sure that you enter a new reference for the collector type, so that you can distinguish it from other collectors, and then save your entries with a click on “Save”. You have now added a new collector to the T*SOL ^® database. You can amend your entries as follows: select the collector to be changed – overwrite the data – save changes with a click on “Update”.

Which capabilities and limitations do the demo versions of Valentin EnergySoftware programs have?
The demo versions currently only have sample data available for selection. For example, only one or two selected climate data records are available. You can take a look at all program parts and functions, but you cannot save or print projects. Sample project data is provided so that you can carry out a simulation. You can access the user manual, use the program's ‘Help’ facility and obtain an overview of the content and capabilities of the software. Free demo versions of our software are available on www.valentin.de/index_en_page=downloads. In T*SOL ^® Pro 4.5 R1

I can not use the Save as RTF function to export the project report. The project report will be printed out directly. What can I do?
Unfortunately there is a systemfile missing. Please load the file cmll13ex.llx with the help of the following link and paste it into the installation directory of T*SOL ^®. Normally this is: C:ProgrammeValentin EnergieSoftwareTSOL ^® Pro 4.5. This problem will be solved with T*SOL Pro 4.5 Release 2.

Can T*SOL ^® also calculate locations in the southern hemisphere?
Yes. The software calculates using the angle, i.e. an azimuth of 0 is always based on the position of the sun at its highest point (i.e. 12.00 noon). For the northern hemisphere as follows: Azimuth 0 = south -90° = east 90° = west 180° = north And for the southern hemisphere: Azimut 0 = north -90° = west 90° = east 180° = south

Why do I get different results with the same parameters in T*SOL ^® 4.4 and T*SOL ^® 4.5?
There can be a number of reasons for this. Either you have not used identical parameters, or (if you have imported a T*SOL ^® 4.4 project into T*SOL ^® 4.5) it might be due to the model change in respect of the calculation of heat gains, particularly for the irradiation onto the window areas facing north. In T*SOL ^® 4.5 the percentage of diffuse solar radiation onto the north side is taken account of more strongly. This means that changes in the heat requirement occur and therefore also in the results.

Why is the solar fraction for heating or domestic hot water (DHW) not shown in the project report?
For systems with hot water and heating support (except swimming pool systems) the solar fractions for DHW and heating are only shown separately in the project report or detailed project report if a division in energy values for DHW and heating is possible. As soon as secondary circulation is included in the system, this is only still the case for System A5.2. In addition to the value for the total solar fraction, the solar fractions for DHW and heating can be included in the results for the following T*SOL ^® systems: A3, A3.1, A3.2, A4, A4.1, A5 and A5.2. Separate solar fraction values cannot be shown for the following systems: A5 with circulation, A5.4, A5.5, A6, A12, company-specific combination systems, Buderus SAT systems, Paradigma systems and C4. If separate values are not possible, only the total solar fraction will be shown.

Which climate data files are delivered with the software?
 http://www.valentin.de/index_en_page=maps All of our programs come with the same selection of climate data files. You can take a look at the current selection of climate data on http://www.valentin.de/index_en_page=maps. In addition, PV*SOL ^®, PV*SOL ^® Expert, T*SOL ^® Professional and T*SOL ^® Expert include the climate data generator MeteoSyn, which can be used to create additional climate data files. MeteoSyn is not available if you use the Vista operating system. Further information regarding climate data is available on http://www.valentin.de/index_en_page=weather.

I have difficulties in running a simulation of system A 12 (buffer tank system with fresh water station). What should I do?
Unfortunately, the volumetric flow rate for the secondary loop is not automatically adjusted for the defined collector area. Once set, the volumetric flow rate stays the same, even if the collector area is changed. This makes it necessary to correct the volumetric flow rate for the secondary loop whenever a change is made in the size of the collector area. The corresponding dialogue for entering the volumetric flow rate for the secondary loop can be accessed via the “Parameters > Solar Loop” menu.

Why are the system schematics with two collector arrays (A1-OW, A2-OW and A5-OW) no longer available since T*SOL ^® Pro 4.5 R3 was released?
These system schematics are no longer required because it is now possible to have either one or two collector arrays with systems A1.x, A2.x, A5.x, A 10, A 12 and A 16. This means that there are a lot more systems available with the option of having two collector arrays.

How can you select the option of two collector arrays in one of the previously mentioned systems?
 First select one of the systems and open the variant dialogue by double clicking on the white background in the main window. Click on the “Components” tab and select the “Two Collector Loops” option. You can now size both collector loops separately.

If I open a project that has been created with an older version of T*SOL ^® Pro 4.5, I am not able to produce the project report. What should I do?
You can get around this problem either by opening the variant dialogue (system dialogue), clicking on the “Savings” tab and then selecting “Related to Lower Heating Value Hi (LHV)” or alternatively you can explicitly select a new boiler once again before running a simulation.